To access your Account information, go to the "Account" tab. If you have the relevant permissions, you will be able to view and manage your "Ship To", "Billing" and "Reports" addresses for your Account and/or subaccounts (Note: You will not be able to add an account through this portal; please call the LANDAUER Customer Excellence Center at 1-800-323-8830 if you'd like to add a new account to your Dosimetry service).
Figure 1 : Account Management
To get started, click on the listed account you would like to modify. If needing to update a subaccount address, click the Subaccount button
Figure 2 : Selecting the account needing modifications
Clicking on the Address type you you wish to update. You will be taken to a page where you can make the relevant changes to your account address
Figure 3 : Edit your addresses on this page
After making the changes, click on the "Save Account" button. A Confirm Edits message will be displayed. Click "Accept".
Figure 4 : Changes were completed and Save Account button is engaged
Figure 5: Confirm Edits message
View your updates on the Account summary page. Notice the changes to the email and phone fields in "Ship To" address below, from our example above:
Figure 6 : Account summary page reflecting updates to the "Ship To" address
Note: You can also select an already used address by clicking the "Select from Address Book" button in the top left corner of the edit screen, after selecting the address type to update on the Account summary page
Figure 7 : "Select previously used addresses" button
To make updates to subaccount addresses, navigate to the Subaccount tab from the Account Management page.
Figure 8 : Subaccount tab
Select the necessary subaccount to edit by simply clicking on the subaccount line.
Note: If the account contains more than 10 subaccounts, move to the next page of subaccounts by clicking the navigational arrow at the bottom of the screen.
Figure 9: Listing of subaccounts
Figure 10: Navigational Page button
View Subaccount page will be displayed. To make changes to the subaccount addresses, click the Edit Subaccount button in the top right corner of the screen.
Figure 11: Edit Subaccount button
Complete the edits to the subaccount addresses as necessary. Once complete, click the "Save Subaccount" button and view the updates.
Figure 12: Save Subaccount