After installing the Ansur software and opening the Ansur QA-ES application, the system comes up with an error saying it is unable to connect with the QA-ES. The serial cable works with the QA-90 application. Why does it not connect to the QA-ES?

December 14, 2021 13:47
Updated

The remote LED on the QA-ES front panel must be on for Ansur software to communicate with the QA-ES. The Ansur software does not set the QA-ES in the remote mode like it does with other applications. The user must go to the second menu and select the remote mode.